Covetrus - Solutions for Veterinary Practices

Monitor practice performance

Track KPIs in Data Access by creating customized, detailed real-time reports.

RxWorks comes pre-built with valuable reporting which lets you access in-depth report data without risk.

Strengthen client bonds and improve patient care

In the best interests of the patient, facilitate the acceptance of your recommendations, identify and schedule the best preventative or chronic care with Care Plan Manager.

Streamline inventory management

Simplify your stock management processes to reduce wastage, improve profitability and save valuable staff time with intuitive electronic ordering.

Support at every stage

Highly experienced and dedicated veterinary software and hardware support team on hand to assist via call, email and live-chat.

RxWorks modules

RxWorks comes with a set of standard modules essential for operating a modern-day veterinary practice. Enhanced modules and Practice Plus are available to add-on.

 
Deliver personalised care with virtual visits. This provides more accessibility and flexibility for your clients and practice team, enabling you to deliver home consults without leaving the practice.
 

Virtual visit capabilities

 
Keep your customers informed. Communicate quickly and easily with your clients about events, promotions and educational information with Events Manager. ‘Set and forget’ regular, personalised client communication.
 

Events manager

 
Improve patient care and treatment compliance. Automatically generate follow-up lists and improve patient compliance and relationships through timely reminders in Recall Manager.
 

Recall manager

 
Speed up insurance claims and improve customer service. Accurately create paper-free claims on behalf of patients, with faster resolutions in Insurance Manager. Claims are linked to a policy, with a date range, to avoid double claiming. Save staff time by avoiding manual data entry.
 

Insurance manager

 
Reduce missed lab charges and free up staff. Laboratory Manager integrates with a range of internal lab devices and external lab service providers through this quick, accurate, fully automated workflow to provide quick and accurate lab results for customers.
 

Laboratory manager

 
Reduce no shows with bi-directional messaging. Communicate quickly and easily with your clients about events, reminders, promotions, educational information and appointment confirmation. Then allow them to respond!
 

Bi-directional messaging

 
More flexibility with intuitive web apps accessible on any device within the clinic. Quick and easy navigation to Recent, Flagged, New Clients and Patients from one home page. Searching for clients and patients is included in a single search box at the top of the screen introducing flexibility to review client and patient details within your clinic.
 

Client and patient app

 
Speed up check in with client facing kiosks: Allow pet parents to check their pet in to the practice and weigh their pet, automatically updating the medical records and the practice workflow.
 

Check in & weight kiosks

 
Deliver personalised care with virtual visits. This provides more accessibility and flexibility for your clients and practice team, enabling you to deliver home consults without leaving the practice.
 
Keep your customers informed. Communicate quickly and easily with your clients about events, promotions and educational information with Events Manager. ‘Set and forget’ regular, personalised client communication.
 
Improve patient care and treatment compliance. Automatically generate follow-up lists and improve patient compliance and relationships through timely reminders in Recall Manager.
 
Speed up insurance claims and improve customer service. Accurately create paper-free claims on behalf of patients, with faster resolutions in Insurance Manager. Claims are linked to a policy, with a date range, to avoid double claiming. Save staff time by avoiding manual data entry.
 
Reduce missed lab charges and free up staff. Laboratory Manager integrates with a range of internal lab devices and external lab service providers through this quick, accurate, fully automated workflow to provide quick and accurate lab results for customers.
 
Reduce no shows with bi-directional messaging. Communicate quickly and easily with your clients about events, reminders, promotions, educational information and appointment confirmation. Then allow them to respond!
 
More flexibility with intuitive web apps accessible on any device within the clinic. Quick and easy navigation to Recent, Flagged, New Clients and Patients from one home page. Searching for clients and patients is included in a single search box at the top of the screen introducing flexibility to review client and patient details within your clinic.
 
Speed up check in with client facing kiosks: Allow pet parents to check their pet in to the practice and weigh their pet, automatically updating the medical records and the practice workflow.
 
Dr. Angela Sutherland with a Golden retriever

“It meets all my patient and client needs ensuring I don’t overlook anything. It’s like having an extra employee, everything is just so automated. The result - I'm less stressed, and the standard of care is more consistent.”

Dr Angela Sutherland, Maraboon Veterinary Surgery

Hear from RxWorks clients

<h2>Integrates with these great products</h2><p>RxWorks comes with essential and comprehensive integrations. From online payments using email or SMS to other Covetrus Connect partners such as diagnostics or online booking. RxWorks gives you the freedom and connectivity needed for a holistic, connected, high-performing, clinic. </p>

  • Covetrus Delivery

    Dropship pet products such as food and parasiticides direct to pet parents' front door from your practice management solution.

  • Covetrus Connect

    This secure, permissions-based integration platform connects Covetrus software with most major partner services and apps, covering areas such as appointment management, business analytics, client engagement, and diagnostics.

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