RxWorks is designed to assist your practice in delivering the highest standard of patient care. Its functions help in managing care, improving service and streamlining staff workflow.
- Improved customer service
- Enhanced patient treatment
- Increased acceptance of healthcare recommendations
Improve customer service with staff prompts
Improve customer service with prompts that allow staff to personally discuss recommended care when clients call or visit your practice. All of the patient’s current and overdue needs, as well as the reason for treatments, are immediately available to your receptionist or nurse. This shows your practice’s commitment to keeping their animals healthy – which not only improves patient care but also strengthens client bonds.
Free up your staff so they can focus on delivering the highest level of customer service
It’s a fact of life – a lot of time can be taken up with recording what you did for the patient. As well as wasting your team’s productive time, you also end up with missed charges and incomplete records. One of the ways we help solve this problem is to provide tools to build procedure databases. You can save a lot of time and effort by using the thousands of procedure and product templates held in our unique content databases. The databases dramatically reduce the data you have to enter for the visit as well as lower the possibility of missing charges or reminders. This allows you to get accurate invoices that help educate clients – and consistent medical records.
Ensure you’re always recommending the right treatment with increased client-patient record accuracy
Recording results from devices such as lab equipment can be time-consuming and prone to error. You can avoid the problem with our automatic transfer of results between the devices and the patient’s record. And you don’t need any technical knowledge of the process.
Stay up-to-date with patients progress at all times
You can easily monitor the progress of patients at all times through your practice using our workflow functions.
Always have the most up-to-date information
To be proactive in wellness care, you must have accurate and up-to-date patient information that’s easily available. Part of that information is how each patient is keeping up with your standards of care. RxWorks automatically updates their status as a by-product of your day-to-day tasks. No special efforts are needed.
Increase customer acceptance with regular staff reminders
It’s proven that if you explain why patients are kept healthier with the treatments you recommend, clients are more likely to accept them. RxWorks helps staff with explanations through timely reminders and call-backs. They can reliably inform clients what should be done and, more important, why.