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Healthcare Manager Minimize

HealthCare Manager has been designed specifically to help practices improve compliance and, in so doing, improve profits.

 

Using this innovative facility, you can set up species-specific HealthCare indicators covering such things as boosters, flea treatments, dentals, heartworm, diet, health checks etc. Each Indicator is linked to the relevant Products and Services in RxWorks’ Fees table so that when any item is sold, a Reminder will be set and the HealthCare Manager triggered. The Patient screen displays the status of each Indicator clearly showing whether the next treatment is Nearly Due or Overdue and alerts staff to take action.

 

HealthCare Manager can be configured to display screen prompts at various stages in the work flow, for instance, when booking an appointment, making a counter sale or consulting with the veterinarian. The prompt can also include “scripts” for support staff so that the message given to the client describing a compliance item, is consistent throughout the practice.  Studies show that timely and consistent communication results in a greater compliance by the client.  A comprehensive range of reports and analyses are available to help you monitor your compliance levels.  

 

A new and important part of HeathCare Manager is the Recall List. Recalls are a cornerstone of compliance and essential to maintaining your Standards of Care.  The Client Recall List module has been developed to automate and streamline the process of calling clients after a visit or surgery.  Recalls can be generated automatically based on invoice items in a similar manner to conventional reminders such as vaccination reminders.  Recalls can also be set manually, and you can have an unlimited number of recall types.

 

Here is a comprehensive brochure on HealthCare Manager.

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Procedures Minimize

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Procedures - one of the most important features in RxWorks.

This feature has been designed to support your Standards of Care. You can create comprehensive veterinarian and species-specific templates for all of your everyday treatments, services and surgical procedures – neuterings, health checks, farm visits, dentals, anaesthesia etc. Procedure templates store each chargeable item you have defined.

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  RxWorks Discussion Forum  Quality Care  Increasing Comp...  Compliance Seminars
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New Post 3/8/2007 8:40 AM
  phil
35 posts
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Compliance Seminars 

FYI

John Sheridan is in the process of conducting some compliance seminars around the UK. If you are interested in increasing compliance in your clinic, you may want to attend.

The reason I raise it is they disucss a lot of non-IT issues that you need to consider.

 

Kind regards,

 

Phil

 
New Post 4/23/2007 8:57 PM
  drtomcat
11 posts
www.v-p-c.com
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Re: Compliance Seminars 

FIRST - understand "compliance" refers to your own Standrds of Care and the commitment of each provider to follow practice doctrine, especially in the areas of wellness.  The term compliance really started with the 2003 AAHA Study, which reveal the average practice was potentially losing over $639,000 per yer per doctor for not ensuring wellness was understood clearly by the Pet Parent.  The other feature is the word RECOMMEND; in needs to be banned from the companion animal practice vocabulary - it is a word that goes back to production practices, where the producer used to weigh the vcalue of vet care against the potential cash value of the critter or product, or the rendering value of the carcass in worst care scenario.  The word is NEED, it carries a sense of urgency as in, "Skippy has brown plaque on his teeth, that is where bacteria live that cause bad breath and cascade into trhe kidney and damage it.  We need to clean these teeth, would this week or next be best for you?"  This sounds pushy to most of Australia practice, yet mimicks what Parents hear from the pediatrician for their kids . . . the "two yes option", coupled with the word "need", has increased the client acceptance rates in every practice we have assisted in Australia (over 26 on-site visits to date).  Yes mate, it is YOUR commitment to the ESTABLISHED SOC of the practice that drives compliance.  >*-*<

 
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