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  November 20, 2008  
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Healthcare Manager Minimize

HealthCare Manager has been designed specifically to help practices improve compliance and, in so doing, improve profits.

 

Using this innovative facility, you can set up species-specific HealthCare indicators covering such things as boosters, flea treatments, dentals, heartworm, diet, health checks etc. Each Indicator is linked to the relevant Products and Services in RxWorks’ Fees table so that when any item is sold, a Reminder will be set and the HealthCare Manager triggered. The Patient screen displays the status of each Indicator clearly showing whether the next treatment is Nearly Due or Overdue and alerts staff to take action.

 

HealthCare Manager can be configured to display screen prompts at various stages in the work flow, for instance, when booking an appointment, making a counter sale or consulting with the veterinarian. The prompt can also include “scripts” for support staff so that the message given to the client describing a compliance item, is consistent throughout the practice.  Studies show that timely and consistent communication results in a greater compliance by the client.  A comprehensive range of reports and analyses are available to help you monitor your compliance levels.  

 

A new and important part of HeathCare Manager is the Recall List. Recalls are a cornerstone of compliance and essential to maintaining your Standards of Care.  The Client Recall List module has been developed to automate and streamline the process of calling clients after a visit or surgery.  Recalls can be generated automatically based on invoice items in a similar manner to conventional reminders such as vaccination reminders.  Recalls can also be set manually, and you can have an unlimited number of recall types.

 

Here is a comprehensive brochure on HealthCare Manager.

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Procedures Minimize

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Procedures - one of the most important features in RxWorks.

This feature has been designed to support your Standards of Care. You can create comprehensive veterinarian and species-specific templates for all of your everyday treatments, services and surgical procedures – neuterings, health checks, farm visits, dentals, anaesthesia etc. Procedure templates store each chargeable item you have defined.

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  RxWorks Discussion Forum
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 Quality Care
Public Moderated Forum with new posts
Defining your Standards of Care
How do you define the Standards of Care for your clinic? Do you involve all your staff? Where do you record them? How do you keep them up to date?
11
Defining your S...
4/23/2007 8:45 PM
by drtomcat
Public Moderated Forum with new posts
Managing your Standards of Care
Methods to manage your Standards of Care. How do you monitor is they are being followed by your staff? How do you educate your staff about them? How do you get staff buy in?
11
Commitment to E...
4/27/2007 9:48 PM
by drtomcat
Public Moderated Forum with new posts
Increasing Compliance
How to get clients to accept your Standards of Care and follow your recommendations? Measuring the level of actual compliance.
36
Re: Compliance ...
4/23/2007 8:57 PM
by drtomcat
Public Moderated Forum
Using Recalls to Improve Patient Care
Do you place follow up calls to clients? What sort of effect does it have on client satisfaction and overall patient care? How do you manage and monitor it to make sure the calls are made? How do your staff approach the call?
00
None
Public Moderated Forum with new posts
Improving Patient Care with Better Client Communications
What sorts of client comunications have the best effect on patient care? How do you produce them? Where do you get them from? How important is customization?
35
Free elearning ...
6/25/2007 7:32 AM
by phil
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