20 Years in the Making
Over the past 20 years, RxWorks has installed hundreds of systems in veterinary practices all over the world. We designed Performance Pack using that experience - along with ideas from practice managers and leading consultants.
Successful practices depend on having a fee schedule that is both fair and profitable. They also need a set of standards that support the best treatment possible for the patients.
More Than Just Fee Management
But a sensible fee is just one of the parts in the delivery of a professional service. Performance Pack is much more than a fee management system. It makes sure that all of the tasks involved in a patient visit are completed and are accurate. And does it all with a minimum of data entry.
Performance Pack meets those needs and:
- Reduces “missed” charges by making sure all services and products are billed.
- Manages fees to meet changing profit goals.
- Makes the introduction of a service-focused management process much easier.
- Strengthens the practice’s Standards of Care and helps consistent billing.
- Profit is the measure of performance instead of misleading gross revenue.
- Creates complete, accurate medical records and bills with minimum data entry.
- Produces informative invoices that improve the client’s perception of the practice.
- Makes sure that reminders and recalls follow the practice’s rules.
- Automatically prints forms, certificates and client education pieces according to the patient’s needs.
- Significantly reduces keyboard time in the consulting room. Most of the records can be completed with “one-click”.
The Principles behind Performance Pack
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Standards of Care |
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For Standards of Care to work, the practice must have pre-defined treatment, reminder and |
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Repetitive Treatment |
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The vast majority of treatments in a veterinary practice are repetitive. |
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Manage Profit Goals |
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It is more sensible to manage to profit goals than to gross revenues. |
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Knowing True Costs |
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You must know the cost of a treatment before you can establish its profit. |
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Standard Costing |
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Standard costing is the accepted method used to determine the cost of repetitive tasks. |
Additional Performance Pack Features
- Over 5,000 pre-defined Small Animal, Equine & Farm procedure templates for most common practice services. These can be edited and customized to each practice’s needs. Procedure Templates include individual components and the costs for each service a practice provides. This includes veterinarian and nurse time, medications, consumables and equipment usage. They can also include medical notes that are typical for the procedure as well as descriptive and educational information to print on the invoice.
- Tools for the calculation of professional fees based on costs and desired profit margins.
- The variance between recommended and actual fee is recorded. This lets practices identify profitable and loss-making services.
- Two-way integration with RxWorks for updating the professional fees table.
- Allows “what-if” pricing scenarios to see the effect of changing costs and profit goals.
- Pre-defined clinical history templates including SOAP and HEAP.
- Automatic creation of all reminders and recalls, take-home instructions and other information sheets.
- “One-Click” entry.
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Click here to view DeniseTumblin (CPA Veterinary Economics) |
What Next?
To find out more on Performance Pack and what it can do for your practice, please contact your local RxWorks’ Practice Advisor.
Contact RxWorks

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