Clients respond much better when they receive communications that are personalized to them and the patient. But, creating a library of correctly formatted documents with accurate templates and appropriate styles takes many weeks of work for the average practice. Not surprisingly, most practices never get around to that task and do not get the benefits that come from effective communication with their clients.
The Forms, Certificates, & Letters module provides a library of pre-formatted documents that cover the majority of a practice’s needs. These include Welcome Letters, Euthanasia Consent Forms, Vaccination Certificates, Overdue Account Letters, and many more.
Benefits
- Improves the client’s understanding of your capabilities.
- Ensures that the client receives the appropriate materials based on the treatment provided.
- Documents meet legislative requirements, reducing risk.
- Saves weeks of research, set-up time, and costs.
- RxWorks maintains the libraries, saving your time and ensuring greater accuracy.
- Improves your image with consistent and professional formats.
- The relevant certificate is automatically printed for the vaccination that was given.
- Reinforces the practice’s attention to the individual client and patient with personalized materials.
Features
- Professionally styled and presented documents created with MS Word, which allows you to easily amend the contents should you wish.
- Pre-formatted document templates and styles including merge fields which automatically insert data from the database where needed.
- Documents can be linked with any item in the Fee Table and automatically printed when it is invoiced.
- Comprehensive set of documents, handouts, forms, certificates, and letters.
- Documents conform to international veterinary standards and legislative requirements.
- Formats use a common MS Word Style Sheet which allows you to make changes to all of the documents in the library. You can easily customize documents to match your practice's color scheme and marketing program.
Please see our online manual article on how to use 'Microsoft Word Documents' for further information on editing, copying, printing and so on.

