Email Manager Email Queue Settings
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What is the Email Queue?
Most Internet Service Providers (ISP’s) have measures to block spam email and to prevent distribution from the source. One of the methods used to counter spam email is to block any mail sent in large volumes at once. The number of emails that can be sent before being marked as spam is variable depending on your service provider and the type of internet account you hold.
The volume of email sent by a clinic during a reminder run or by sending a number of automated SMS messages can sometimes exceed the limits imposed by an ISP. This can mean that important communication to your clients may be blocked.
To minimise the chances of your messages being blocked, RxWorks can send your messages in a staggered fashion. This is achieved by holding the messages in queue for release in small batches. A short delay is added between each batch release.
