RxWorks for Your Practice Type
Software for Training Practices must provide all of the functions needed by a general practice. But, Universities also have other tasks that need support.
- Specialist and Referral Care.
- Education of students.
- Research.
The structure of teaching hospitals is different to most other practices. Functions are much more departmentalized. They depend on good staff communications as well as a solid workflow process.
RxWorks successfully addresses these requirements.
Features for Teaching Hospitals
Teaching hospitals provide the same types of service as a general practice. They also have similar services to those of referral as well as emergency practices.
These services are described in more detail in our ‘RxWorks for Your Practice Type’ webpages. In those pages, we also discuss a few other practice types. Click on those that are of interest to you and you will see how RxWorks can help.
We’ll now review functions in a teaching hospital that are not part of other practice types.
Educating Students
The faculty can setup treatment protocols for students to follow. Use Procedures to define each task for a treatment. They can include both the fee entries and medical history formats. Information sheets for clients can also be attached to the protocols. Similarly any follow-up instructions and reminders can be included.
It’s critical that medical records done by students are reviewed by a clinician. We have included the ability to define the people who can finalize a patient’s visit information. This means that unauthorized records will not accidently become part of a patient’s history. Electronic clipboards can also be designed to manage the visits waiting for review by a clinician.
Research and Custom Reports
We have learned several things from our long association with universities. One is that we cannot anticipate all the reports needed for research.
We include some fairly powerful query facilities as standard in RxWorks. These are non-technical and intuitive. However, we realize that all research needs of a university will not be satisfied with that capability. We have a solution for this.
RxWorks is developed using Microsoft SQL Server as its database. It’s also designed to be easy-to-use and have powerful functions. It’s a challenge to achieve both of those at the same time. It means that the structure of the database gets to be quite complex. Unless you are a professional developer, it’s not easy to build SQL commands to get at the information you need. So, RxWorks has built a Data Access Module to provide you with a simplified access to the database.
We do not intend that this module is used by anyone who is unfamiliar with SQL reporting. We strongly suggest a person familiar with SQL is available to help build custom reports.
Workflow
Universities differ from other practices in their size and complexity. They generally have a greater number of treatments and have more that need high expertise. This means that functions have to be done by specialist groups or departments.
This doesn’t only apply to the medical departments. Administration also has the same problem.
It’s essential to good patient care and client service to have efficient and consistent workflow.
Our Clipboards are very powerful tools that support the practice’s processes. Use them to build an Appointment Book that is intuitive and easy-to-use. Other Clipboards can help manage movement of patients through the hospital. We have specifically catered for many departments, each with their own timetables and needs, as well as the work flow between them. A scheduling group can:
- Schedule patient visits to different departments in the hospital.
- Clearly see available time slots.
- Easily see how long a patient has been waiting and where in the hospital they are.
- Remind clients of appointments.
- Schedule resources within the hospital.
- Compile demographic and marketing statistics.
- Generate daily, weekly, monthly, and annual reports for both operations and management.
- Highlight information the client needs to know.
- Print standard forms for registration, authorization, and admission.
- Keep records of prospective clients and patients.
Processes are consistent and clearly defined. Each patient’s location can be viewed on every workstation in the hospital. This leads to better informed staff and a smoother patient flow.
Recommended Modules
Data Access Module.
24/7 help with our Support Team
The nature of an emergency is that it is not a scheduled event. Just as most of you provide 24 x 7 services to your clients, you need the same from your software vendor. Especially as Murphy’s Law says that you will need support at the most inconvenient time.
RxWorks has dedicated support offices located in Australia, the United Kingdom and United States. The time zones in these locations mean the RxWorks Support Team are able to help you 24 hours a day, 7 days a week.
We are there when you need us.
What Next?
To find out more on how RxWorks can benefit your Training/University Practice, please contact your local RxWorks’ Practice Advisor.
Contact RxWorks
